What Our Customers Say

Excellent
Based on 57 reviews
Stacey Porter
Stacey Porter
April 26, 2022.
I decided to turn on my air early to ensure my unit was working properly inside and outside. The air for my upstairs level was not working properly and I'm glad I caught it early on before the summer heat kicked in. I called my home insurance and was assigned R&A Cooling, LLC. The tech (Shawn) showed up at my residence the next business day as promised by my home insurance. Shawn was punctual and very professional. He wore the proper attire when he entered my residence and explained each step of the process while he was here. I'm really big in working with minority-owned businesses and they showed me how trustworthy they are and should be called upon by anyone needing their services. Thank you for being prompt and explaining in detail what was done while you were here.
Q Goodwyn
Q Goodwyn
November 13, 2021.
I called American Home Shield on a Saturday regarding my heat not staying on. They sent out a request, but the company AHS referred me to was not open on the weekends. I called AHS back and they were able to connect me to R&A Cooling who said they could service me the same day. R&A gave me a window of 12-4pm, but they came on the early side. I was able to track (in their app) where my technician was located, his progress towards my house, and his ETA. Shawn arrived shortly after 1pm and wore the proper shoe protectors to enter my home. I explained what the issue was and he went to work. Within about 30 minutes he had diagnosed and repaired the issue. He was able to answer additional technical questions I had and was professional in his consultation. This was my first experience with this company and I'm SO glad they performed. I appreciated most importantly that they were able to accommodate me on the weekend/same day (and he was over 30 minutes away from me), they were timely, professional, and able to fix the issue (dirty sensors) in the same visit. I would likely use them again. Thanks Shawn!
Chonquita Forbes
Chonquita Forbes
November 10, 2021.
I must say R&A Cooling is my go to for life. I called them regarding an issue with my heat and they came out the same day within hours and performed a diagnostic of my heating/ac unit. They were very professional, timely and provided me with the issues and several affordable options to resolve. Let's just say I was back up and running within days with no stress nor hassles. I will definitely be using them for future heating/air issues and I recommend anyone needing any of the services that they provide to do the same. :) #SatisfiedAndHappyCustomer
Toshia
Toshia
November 6, 2021.
I ONLY use R&A Cooling for my heating and air needs. The team is professional, reliable, and they provide high quality work. If you are in need of HVAC maintenance or an entire system overhaul, please don't hesitate to call R&A Cooling. You will not be disappointed!
Barbz inthecity
Barbz inthecity
October 18, 2021.
Timely and professional. Showed up as scheduled…. Preformed the work as promised & even gave great recommendations on problem solving going forward. I was very impressed by how quickly they were available to restore my system. Great service & highly professional.
Regina Morales
Regina Morales
August 14, 2021.
AC was having problems , I heard about R&D and call the same day , I was given an appt the next day. My AC was repaired and I was happy camper.